Internal Audit Overview

The following describes our approach to providing high quality risk based internal audit services.  This approach allows us to assist you in prioritizing the auditable segments in your institution to address the high risk elements first and also to apply audit resources where they are needed.  We can also tailor programs in response to your internally prepared risk analysis.

Risk assessment and institutional overview

The initial step is important because it allows us to tailor services to your unique needs depending upon market niches and core customer focus of your institution.  Consideration is given to your activities to determine where our emphasis is needed.  All common risks are considered, but emphasis will be on assessing where in your institution you may have exposures that are not currently addressed by your procedures and controls.

Your institution will be analyzed and divided into auditable segments and risk rated based on risk factors applicable to the segment.  Regulatory and compliance risk are considered and an integrated approach should be developed depending on the institutions internal resources in that area.  Specialists in regulatory compliance are associated with our firm and could be engaged as part of an engagement team, or as an additional engagement.

Examples of auditable segments are:

  • Real Estate Lending including secondary marketing
  • Overall credit quality and reserve analysis
  • Detailed commercial loan review and construction loan review
  • Loan operations and servicing
  • Branch operations
  • Alternative delivery systems (internet, telephone)
  • Interest Rate Risk and Asset Liability Management
  • Consumer lending
  • ATM
  • Information systems
  • Contingency planning and disaster recovery
  • Purchasing
  • Human resources and payroll/personnel accounting
  • Assisting with supporting the audit objectives of your external auditors

A common sense approach is applied to areas receiving testing through other sources and your scope would be determined based on how your institution has the applicable bases covered with internal resources or other outsource providers.

This approach focuses less on standard checklists (an approach for which many answers are not applicable based on size and operations) and more on identification of risks and processes to address them.

Our approach to loan review

We have identified and separated two major risks associated with all types of lending and how they are addressed is different although both components are addressed.

1.  Underwriting and credit quality.

Credit risk is clearly a significant risk for institutions large, small and in between.  The make up of your portfolio will drive the design of our approach.  Consumer lending tends to be more systems driven and construction and commercial lending is more analysis driven.  The portfolio is segregated to identify the major focus and any industry concentrations in the portfolio.  Assessment of the comprehensiveness of your institution’s lending policies and procedures are considered including your grading systems and history of identification of impaired loans, treatment of “special credits” and ability to succeed at work out situations.  We also look at the quality of the initial loan decision from the standpoint of identifying how lending personnel analyze borrower information and provide feedback and recommendations for improvement.  We recognize that there is more to the process than having two years signed tax returns in the file.  We also look at the lending function’s ability to understand and use tax information and financial statements and to increase awareness of potentially fraudulent financial statements.

Appraisal review is included in underwriting and credit quality due to the significance of collateral values to assessing potential impairment of loans secured by real estate.

2.  Documentation, accounting and recording standards.

Testing would include review of the institution’s own quality control procedures, self testing and independent testing of the adequacy of loan documentation and servicing processes.    Depending on your needs, this could be expanded using a compliance expert to test your institutions adherence to requirements such as RESPA and Regulation Z.  Sampling is used to test the portfolio for tendencies toward documentation issues on a systematic basis.

Supplementation of in house internal audit and loan review resources

We provide partial or full outsource services that can be tailored to your institution’s needs and growth.  Often, changes in audit needs are not easily met in-house.   We can assist you with program development and mentorship of your staff including testing review, as well as performing testing, risk assessment and program development to meet your specific needs.

Our services may include a control matrix analysis to help you graphically identify risk areas and to assist in documenting how risks are addressed.  The matrix can be developed by business process area such as “commercial lending and real estate lending, and/or general areas such as “security”, “accounting”, or “operations”.

As an institution, you are called upon to set your standards, determine your monitoring criteria and evaluate the effectiveness of controls and business processes.  Our job is to assist with tools and experience.